Frequently Asked Questions
Everything you need to know about bringing sustainable wellness into your home.
How long does shipping take for my Milkyplant order?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home appliances?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Does the Milkyplant machine come with a warranty?
Yes, every Milkyplant device includes a comprehensive 2-year manufacturer's warranty that covers any defects in materials or workmanship under normal household use.
Are the materials used in your products eco-friendly?
Sustainability is at our core. Our products are designed to reduce single-use plastic waste, and we prioritize recyclable materials in both our hardware and packaging.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Clearpay.
How do I clean and maintain my Milkyplant?
Maintenance is simple. The machine features a self-cleaning function, and all removable parts are top-rack dishwasher safe to ensure hygiene and longevity.